Combine administration of Seattle City Light & Public Utilities... Customer service, billing, receivables do not need to be duplicated.
Combine City Light & Public Utilities
Tags: city light utilities
258 votes
I disagreeRank13
Idea#106
Combine administration of Seattle City Light & Public Utilities... Customer service, billing, receivables do not need to be duplicated.
Tags: city light utilities
Customer service and billing are already combined.
RE: Customer service and billing are already combined.
But I am still getting to separate envelopes with 4-6 pages in each.
If they send it one envelope in would be a $396,000 savings per year per 100k costumers just on postage.
And if we go paperless....
The short term costs of mergers can outweigh many years of gains. This isn't a short term cost saving solution.
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